Delivery Policy

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Delivery Policy

The home delivery service is free and available from the area of Sagres to Alvor, including the region of Aljezur and Monchique.
Deliveries take place from Monday to Saturday from 9 am to 6 pm and on Sundays from 9 am to 1 pm, except on January 1st, Easter Sunday and December 25th.

If you place your order before 6pm, you can receive it within a minimum of 24 hours, subject to the availability of the service.
However, we value flexibility and, whenever possible, we try to deliver faster if the customer so wishes.
The customer is asked to state the desired date and time when ordering.

Orders can be paid in cash, debit or credit card or VISA, upon delivery.
According to Decree-Law No. 106/2015 of 16 June, the sale of alcoholic beverages to persons under 18 years of age is prohibited.

The delivery service includes boxes for transportation of orders.
The customer can call or send an email to baptista.lda@mail.telepac.pt to request the cancellation of an order, as long as it has not yet been shipped.

Our main concern is the quality of our products and services.
However, if you are not satisfied with a certain product (regardless of whether it is defective) you can return it to our employee upon delivery of the order, and we will proceed to its immediate refund.

To make it eligible for return, the product must be in the state in which it was purchased, including the original packaging.

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